We are so grateful to our Annual Passholders who have patiently supported IMAX Victoria throughout the closure and we are doing our utmost to make sure you see the value in your pass as we reopen. Many of you have indicated you plan to attend the theatre now and to renew your pass at the regular rate in 2021. Thank you so much for your support.
As we approach the time to renew for 2021, we are aware that these are challenging financial times for many and we will make two options available for the next calendar year. It will be possible to either extend your 2020 pass for the amount of time the theatre was closed at no charge, or you may opt to purchase a 2021 pass at a discount equivalent to the closure time.
Do you receive our Passholder Email Communication? If not, please contact us with your email address and Annual Pass number at events@imaxvictoria.com.
New Procedures for Getting Tickets
We are asking everyone to get tickets in advance online for all films for two reasons. Firstly, it allows us to facilitate a contactless entry to the theatre. Secondly, we are opening with very limited tickets available for each show, and we want to make sure there are tickets available for you prior to arrival.
We have implemented a new ticketing system for passholders to make online ordering easier and free of charge.
To get tickets follow these simple steps…
1.Visit TICKET PURCHASE PAGE and select “Annual Pass Admission”
2. Use the “Returning customer” section to log in.
Unless you have a current account as as active museum member, your account login information is as follows:
Username: Annual Pass number (located under your photo)
Password: Your last name (lowercase) 2020 (e.g. smith2020)
You DO NOT need to make a new account. We have made an account for you.
3. Select the film you would like to see
4. Select the showtime
5. Select the number of Passholder and Companion tickets you would like and continue
6. If prompted, update any missing contact information
7. Confirm the information is correct, agree to terms and conditions and “Place your Order”. Your tickets will be emailed to you directly.
If you require any assistance with your online order, please do not hesitate to call us at 250-480-4887 ext 0 for support.
Do you receive our Passholder Email Communication? If not, please contact us with your email address and Annual Pass number at events@imaxvictoria.com.
